Stourbridge FC - Complaints Procedure (Discrimination/Code of conduct)

Any supporter or member feels that he or she has suffered discrimination in any way or that the Club Policies, Rules or Code of Conduct have been broken, should follow the procedures below.

1. They should report the matter to the Club Secretary or a member of the Board, Committee, Officer or Steward.

Your report should include:

i. Details of what, when, and where the occurrence took place.
ii. Any witness statement and names.
iii. Names of any others who have been treated in a similar way.
iv. Details of any former complaints made about the incident, date, when and to whom made.
v. A preference for a solution to the incident.

2. The Club’s Board will sit for any hearings that are requested.

3. The Club’s Board will have the power to:

i. Warn as to future conduct;
ii. Suspend from membership;
iii. Remove from membership; any person found to have broken the Club’s Policies or Codes of Conduct.
iv. Enforce a notice prohibiting the individual(s) from entering the club grounds/facilities.

Our Commitment is to confront and eliminate discrimination whether by reason of age, gender, gender reassignment, sexual orientation, marital status, race, nationality, ethnic origin, colour, religion or belief, ability or disability and to encourage equal opportunities.